Studio Policies
Clear guidelines for a seamless lash experience
Booking & Payments
A $15 deposit is required to secure your appointment, applied to your final total.
Remaining balance is due at your appointment. E-transfer and cash accepted.
Cancellations
Please provide 24-48 hours notice for cancellations or rescheduling.
Late cancellations result in deposit forfeiture.
I understand life happens! Please communicate any issues ASAP.
Late Arrivals
10-minute grace period, then $15 late fee applies.
Arriving 25+ minutes late may result in appointment cancellation and deposit forfeiture.
No-Shows
No-shows will be charged 50-100% of service fee and may be restricted from future bookings.
Mobile Services
Available for select areas outside Peterborough.
Travel fee applies based on distance.
DM for personalized quote.
Preparation
To ensure the best results and experience, please follow these guidelines:
Excessive eye movement may require rescheduling.
Refills
Require 30-40% lash retention for refill pricing.
Otherwise, full set fee applies.
Send a picture beforehand if unsure.
Quality Promise
I take my time to ensure every set is flawless.
Please don't rush the process - perfection takes time.